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Frequently Asked Questions

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Written by Nikhil Kamath

How is Ferris different from ChatGPT or Claude? Generic AI tools can produce documents but don't know your project. Ferris builds a continuously updated knowledge layer from your actual meetings, messages, tasks, and documents. Every output is grounded in your specific project context, not general knowledge.
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What does onboarding look like? Create a project, add team members, connect your integrations. Ferris starts building the context layer immediately. Setup takes hours, not days.

Who should use Ferris? Ferris is designed for teams that deliver complex project work. Executives get high-level visibility into project health. Delivery managers stay on top of execution. Team members use Ferris for day-to-day work. Clients interact through a dedicated Client Space.

What tools does Ferris integrate with? Google Calendar, Slack, Microsoft Teams, Jira, Linear, Confluence, Google Docs, and direct document uploads. See the Integrations article for details.

Can I use Ferris inside my existing tools? Yes. Ferris meets you where you already work, including a Google Docs add-on and integrations with the tools listed above.

How does Ferris handle my data? All data is encrypted in transit and at rest. Integrations use OAuth, so Ferris only accesses what you authorize. See the Security article for details.

How do I get support? Email [email protected].

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